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Frequently Asked Questions
Below are answers to common questions about Writing Symphony classes, schedules, and enrollment. If you are looking for information about the class experience, teacher fit, or how our program supports students, we also recommend visiting our What Parents Want to Know Before Joining page.

If you have additional questions, please feel free to contact us at support@writingsymphony.com.

  • We recommend starting with the Writing Symphony Grade Level Courses, as they form the foundation of our methodology.

    For students new to Writing Symphony, we suggest enrolling based on their current grade level:

    • Tempo (Grade 1)
    • Harmony (Grades 2-3)
    • Largo (Grades 3-4)
    • Forte (Grades 4-5)
    • Echo (Grades 5-6)
    • Allegro (Grades 6-7)
    • Andante (Grades 7-8)
    • Overture (Grades 8-9)
    • High School Essay courses (Grades 9-12)
  • What sets us apart is our step-by-step approach, based on the Institute for Excellence in Writing methodology, which teaches skills often not covered in traditional English Language Arts classes. Our balanced literacy approach ensures that students grow in listening, reading, and speaking, while gaining confidence in writing.

    Our process is practice-based, helping students gradually master advanced writing techniques. Our public speaking program, based on the Olson Method, boosts confidence and presentation skills through proven strategies.

    All of our teachers are certified educators with teaching credentials and real classroom experience, so your student learns from trusted professionals who understand how to teach writing effectively.

  • Writing Symphony switched to 100% virtual classes at the start of the COVID-19 pandemic.

    Online classes allow us to hire the best instructors nationwide and provide flexible access for students around the world. Additionally, virtual classrooms facilitate Real-Time Editing, allowing teachers to give immediate, valuable feedback on student submissions.

    As virtual learning continues to grow, students at Writing Symphony gain a competitive edge by developing strong communication and presentation skills. Our online platform allows students to engage in learning from anywhere. Additionally, they learn to effectively use modern technology, enhancing their digital literacy and preparing them for future academic and professional environments.

  • To be fully prepared for each class, please ensure your student has the following:

    • A pen or pencil
    • A composition notebook or lined paper
    • Access to their homework submission and this week’s source text
    • A working webcam and microphone
  • Homework varies by class, but generally, students can expect weekly assignments that take around 15-20 minutes per day to complete. For writing classes, this typically includes a writing assignment and a grammar worksheet.

  • Students access their classes through our user-friendly online platform. After enrollment, they receive a unique login credential that allows them to access course materials, participate in discussions, and submit assignments at their convenience.
  • You will receive your class access information via email within 24 hours of your scheduled class start date. If you do not see the email in your inbox, please check your spam or junk folder.

  • Schedules can be found by logging into Amilia at www.amilia.com. On the home page, look for the "My Calendar" section.

  • Our Academic Calendar provides details about the specific class dates. If you have any questions, please contact the Support Team at support@writingsymphony.com.

  • In the event of a teacher emergency, we may replace a live class with a recorded lesson covering all key objectives. If your student misses a class, a recording can be provided.

  • Yes, Writing Symphony offers a $100 discount on each sibling registration after the first child in a full 8 module course. For more details or to redeem this discount, please contact our Support Team at support@writingsymphony.com.

    We understand that every family has different needs, and we strive to make our program as accessible as possible. Writing Symphony is much more than just a writing class—it’s the result of years of personal investment and dedication.

    Here’s what makes Writing Symphony stand out:

    • Live Certified Teachers: Each class is taught by experienced teachers I’ve personally trained to deliver the same level of care and quality I demanded for my own children.
    • Comprehensive Curriculum: This program has been thoughtfully developed to not only teach writing but to foster critical thinking, confidence, and clear communication.
    • Proven Success: Nearly all our students see measurable improvements in their writing, thanks to our structured, proven approach.

    Our rates reflect the level of quality, expertise, and personal care that goes into every class. It’s an investment in your child’s education with lasting value.

  • Refund Policy for Level Courses

    Comprised of eight separate 4-lesson modules

    • If a customer cancels a course before the module start date, they will receive a full refund less the credit card fee.

    • If a customer cancels a course after the first class session of a module, they will receive a 50% refund for the remaining three class sessions of the module less the credit card fee.

    • If a customer cancels a course after the second class session of a module, no refund will be given for the remaining class sessions in the module.

  • Refund Policy for Public Speaking Courses and Skill-Focused Academic Camps

    • Cancellations made before the Public Speaking Course or Skill-Focused Academic Camp start date will receive a full refund, less the credit card fee.*
    • If any customer cancels a Public Speaking Course or Skill-Focused Academic Camp within the first three sessions of the class, we will refund the remaining classes for the session, but retain the tuition for any classes already attended, less the credit card fee.*
    • Classes are refunded at 50% after your student has attended the first 3 classes. We are unable to issue refunds for missed class sessions. If you encounter unexpected schedule changes, please speak with a staff member about transferring to another class time.

    This applies to the ten lessons of each Public Speaking Course or Skill-Focused Academic Camp. All our Public Speaking Course or Skill-Focused Academic Camp are composed of 10 lessons of instruction per session. If you choose to discontinue at any time during the course, we will refund you per the policy outlined above.

    If you choose to withdraw your student from their class, contact the Writing Symphony Support Team (support@writingsymphony.com) to request our Course Withdrawal Form. The Team will send you the form via email. Once you return your completed form, our accounting department will process your request. Please note that your refund/course credit will be calculated based on the date you submit the form.

    *AMILIA, the registration platform utilized by Writing Symphony, charges the following credit card fee: 3.75% of the registration total + $0.30 per transaction. It will be refunded if the class is canceled by Writing Symphony. The fee will not be refunded if you choose to withdraw from the course.

  • Yes. Writing Symphony classes help students develop skills that support many types of school assignments.

    Students learn how to:

    • organize ideas clearly
    • develop paragraphs with supporting details
    • express opinions and explain their thinking
    • revise and strengthen their writing

    These skills support both creative and academic writing tasks across subjects.

  • Each class is interactive and designed to help students build writing skills step by step.

    Students typically:

    • respond to creative or analytical writing prompts
    • brainstorm ideas and organize their thoughts
    • write during class with teacher guidance
    • share ideas in a supportive environment
    • receive feedback to strengthen their writing

    Classes are structured to keep students engaged while developing clarity, organization, and confidence.

  • Many students who join Writing Symphony begin with low confidence in writing.

    Our teachers are experienced in helping students who:

    • feel overwhelmed by writing assignments
    • struggle to organize their ideas
    • feel unsure how to begin writing
    • lack confidence sharing their work

    Teachers break writing tasks into manageable steps and create a positive classroom environment where students feel comfortable trying new ideas.

    Over time, many students discover that writing is something they can succeed at.

  • Sharing is encouraged, but students are never pressured. We understand that some students feel shy at first and may need time to feel comfortable in a new class environment. Our teachers create a supportive classroom atmosphere where students can participate at their own pace and gradually build confidence sharing their ideas. Over time, many students become more comfortable presenting their work and participating in discussions.

  • Teacher fit is important, and we want every student to feel comfortable and supported in class. Our teachers are experienced in helping new students feel welcome and engaged from the very first session.

    If a class does not feel like the right fit, please reach out to us. We are happy to work with families to find a better option whenever possible so each student can learn in an environment where they feel confident and supported.

  • Writing Symphony instructors are experienced, credentialed language arts educators who go through a careful vetting and selection process. Each teacher is trained in our structured writing methodology, ensuring consistency in instruction across all classes.

    Our teachers focus on creating an encouraging classroom environment while guiding students through the writing process step by step.

    You can learn more about our teachers by visiting our team page.

  • Many parents ask about meeting the teacher before class begins. Because our teachers are actively teaching classes throughout the day, we are not able to schedule individual meet and greet calls prior to enrollment.

    The best way to see if a teacher is a good fit for your child is to experience a live class with them. Our teachers are experienced in helping new students feel comfortable, engaged, and supported from the very first session.

    If you would like to learn more about a teacher’s background, experience, or teaching style, you can visit our team page to view teacher profiles. If you have additional questions, you are always welcome to reach out to us by email and we will be happy to help.

    If a class ever feels like it is not the right fit, please contact us. We are happy to work with families to find a better option whenever possible.

  • If you are unsure which class is the best fit, we recommend reviewing the class descriptions and grade recommendations on our website. During your free trial class, we will also provide a personalized level recommendation for your student.

    Our goal is to help every student find a class where they feel supported, appropriately challenged, and excited to learn.

  • Yes. Many students have great ideas but struggle to organize them into clear writing.

    Writing Symphony teaches students how to structure their thoughts, organize their ideas, and develop clear paragraphs and essays.

    As students practice these skills, they begin to feel more confident expressing their ideas in writing.

  • No. Writing Symphony classes are designed so students can join and begin building skills from their current level.

    Teachers guide students through the writing process step by step and support them as they develop confidence and structure in their writing.

    Each student progresses at their own pace while practicing the same core writing skills.

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